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Refunds and Returns

At Ageless Vitality Peptides, we are committed to providing premium research-use peptides backed by transparency and quality assurance. To ensure fairness for both our customers and our operations, we have outlined the following return and refund policy:

Return Eligibility

  • Return requests must be submitted within 24 hours of confirmed delivery (as verified by the shipping carrier).

  • Items must be unopened, unused, and in original condition and packaging to qualify for return.

  • Returns requested after the 24-hour window will not be accepted.

  • Approved returns are subject to a 20% restocking fee, which will be deducted from the refund total.

Refund Policy Based on Purity Guarantee

We guarantee >98% purity on all research peptides. If you believe a product does not meet this standard:

  • A full refund will be issued upon submission of a valid third-party lab test demonstrating the product falls below the stated purity.

  • The third-party test must:

  • If confirmed, no restocking fee will apply for purity-based refunds.

Refund Processing

  • Once a return or refund request is approved, funds will be issued to the original payment method.

  • Refunds typically process within 5–7 business days after approval.

  • Shipping charges are non-refundable unless the refund is related to product quality/purity.

Non-Returnable Items

  • Opened or used products

  • Requests made after 24 hours of confirmed delivery (unless purity-related and validated)

  • Items not purchased directly from AgelessVitalityPeptides.com