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FAQs
Product Information
All research peptides come in a lyophilized form (freeze-dried). This is done to prevent degradation of the research peptide while in transit and to preserve its shelf life. Reconstitution will require a solvent, such as the reconstitution solution sold on our website. Depending on your desired research concentration, you will add the respective amount of solvent to the peptide vial. We recommend using this peptide calculator for deciding on reconstitution concentration: Peptide Calculator
At Ageless Vitality Peptides, we set high benchmarks for product purity. We have partnered with a ISO:9001 USA manufacturer to produce all of our research peptides. Our single molecule products typically meet or exceed a purity standard of ≥98% as determined by HPLC-MS analysis. Frequently, our products achieve even higher purity levels, often ≥99%, demonstrating our commitment to providing superior quality products for your research needs.
Our peptides are provided in lyophilized (freeze-dried) powder form. This state-of-the-art method of preparation is essential to maintain the integrity and effectiveness of the peptides. For reconstitution purposes, we recommend using Bacteriostatic Water (BAC Water), which can be purchased alongside our peptides. This careful packaging ensures that our peptides retain their high quality from our facility to your laboratory.
Our products are exclusively designed and marketed for use within academic laboratory research settings. None of our products are intended for, or manufactured for diagnostic or therapeutic applications in humans. We retain the right to request further confirmation of the intended use prior to processing orders. Any orders that do not align with the precise purposes outlined in our Terms and Conditions will be declined. In all honesty, if you find yourself inquiring about this matter, it suggests our products may not be suitable for your requirements.
Our products are not approved for medical use, including the treatment, prevention, diagnosis, or cure of any disease or illness. They are not suitable or safe for human consumption and are only approved for sale to, and possession by, individuals qualified to handle them in a laboratory setting. We advise our clients to seek qualified legal counsel regarding the potential use of our products, as we cannot provide such counsel ourselves.
Of course! We continually expand our product offerings and are open to special requests. If you require a specific product not currently listed, please contact us with your requirements. Our extensive network and capabilities enable us to source or custom synthesize a wide array of products.
Yes. On every research compound, there is a lot number that correlates with the QR code testing history. You can scan the QR code on the vial, which will bring you to the latest COA. COA’s are available for all our products. You can access them via the QR code on the product label or by viewing the respective research compound page.
Please contact our support team immediately with photos of the damaged product, and we will arrange a replacement. You can contact us by emailing [email protected].
Shipping & Processing
Understanding the importance of prompt delivery in research settings, we have streamlined our order processing system. Orders are typically processed and dispatched within 12-24 hours, depending on when payment is confirmed. Orders are shipped out same day if ordered before 12:00PM CST. The expected delivery time frame for most orders is 3-5 business days for standard shipping. We also offer an expedited shipping method, which typically takes 2-3 business days. Please keep in mind that this is not guaranteed but is the norm. You will receive a confirmation email with detailed delivery information, including tracking details, to ensure you can monitor your order’s progress.
You can contact our support team via email, phone, or through the contact form on our website. We’re available Monday through Friday from 9 AM to 5 PM CST.
At this time, Amino USA focuses exclusively on serving the domestic market within the United States. Our commitment to timely and efficient delivery is paramount, and as such, we have optimized our shipping processes to cater specifically to clients within the U.S. This approach ensures that our domestic customers receive the highest level of service and expedited delivery.
Orders can be canceled or modified within 1 hour of placement. After that, changes may not be possible due to the quick processing times.
We accept debit/credit card payments through IDEM Pay, Zelle, Max Redemption, DePay, and ACH Bank Transfer. For wholesale orders, additional payment options may be available.
Quality & Safety
To guarantee the highest standard of product quality, every batch undergoes rigorous testing by accredited independent third-party laboratories. Our collaboration with several HPLC laboratories and PhD-qualified experts in analytical and organic chemistry enables us to design and implement robust analytical methods. This stringent quality control process ensures the reliability and consistency of our products, reaffirming our commitment to excellence in research support.
We wholeheartedly support independent product testing. If you choose to validate our products through a third-party laboratory, we are more than willing to provide replacements for any items used during the testing process. To initiate this process, kindly share the test results along with the corresponding order number, and we will promptly replace the tested products at no cost. Our unwavering confidence in the quality of our products is underscored by our eagerness to facilitate independent blind tests conducted by our valued customers.
To ensure the longevity and efficacy of our peptides, they are supplied in lyophilized powder form. For optimal preservation, we recommend storing these peptides at temperatures below -20°C. However, refrigeration at around 4°C is generally adequate for most purposes, particularly if the peptides are intended for use within a couple of months. Notably, our peptides demonstrate remarkable stability, capable of withstanding room temperature conditions for 4-6 weeks without degradation, provided they are protected from direct sunlight. This robust stability profile makes our peptides well-suited for a variety of research applications.
Yes, COAs are available for all our products. You can access them via the QR code on the product label or by looking at the respective product page.
Legal & Compliance
Our products are strictly intended for research purposes and are not approved for medical use or for the treatment, prevention, diagnosis, or cure of any disease or illness. They are not safe for human consumption and should only be handled by qualified individuals in a laboratory setting. We strongly advise our clients to consult with qualified legal counsel regarding the use of our products. Please note that we are unable to provide legal counsel ourselves.
Your account may have been banned for violating our policies. We strictly prohibit requests or activities related to human use of our products, as our offerings are intended for research purposes only. If we detect that your account is being used for purposes other than legitimate research, or if we suspect misuse of our products, we reserve the right to ban your account to maintain compliance and safety standards.